Fitbit Pay - Cembra Money Bank

The Fitbit Ionic smartwatch puts your credit cards right at the tip of your fingers at all times – without any wallet or smartphone. This lets you concentrate on your workout and makes it easier, more convenient and more secure to pay on the go without cash and right from your watch.

A Fitbit Ionic smartwatch (with the associated Fitbit account) and a credit card from Cembra Money Bank. To initially set up Fitbit Pay, you need your smartphone and the Fitbit app.

Download the latest version of the Fitbit app to your mobile phone. Connect your Fitbit Ionic smartwatch to the Fitbit app and tap on the Fitbit wallet in the Ionic area of the app. Follow the individual steps to add your credit card or credit cards.

This is how you add a credit card to Fitbit Pay

You can pay in Switzerland and abroad at all checkouts with the symbol for contactless payment by credit card.

Press the left button on your Fitbit Ionic smartwatch in order to view the most recently used credit card on the screen. Enter your four digit PIN code if you are prompted. Hold the display of your Fitbit Ionic smartwatch to the card reader and wait until the watch vibrates and confirms the transaction.

You can use Fitbit Pay free of charge.

Fitbit Pay works with all credit cards issued by Cembra Money Bank.

Yes. Our customer service team will be happy to assist you with activation: +41 (0)44 439 40 20.

Yes. Fitbit Pay works anywhere contactless payment is accepted.

Yes it is. When using Fitbit Pay, your data is protected through tokenisation and payment authorisation procedures. Tokenisation means that when you link your credit card to Fitbit Pay, a token is created which is referenced to your Cembra Money Bank credit card. This token is encrypted when used in the payment process, keeping your data secure. In the payment authorisation step, you are additionally asked to enter your four-digit PIN. You can individually configure the PIN code request via Settings.

No. Once Fitbit Pay is set up, you can make payments directly from your Fitbit Ionic Smartwatch.

No. You can use your Fitbit Ionic Smartwatch to make payments even without an internet connection.

Yes. You can view your last ten transactions in the Fitbit Pay app. You also receive a monthly statement.

Yes. The transaction limit for Fitbit Pay is the limit applicable for your credit card.

Yes, all Cembra Money Bank credit cards can be linked.

Yes, you can always delete or temporarily deactivate an associated credit card. To do so, go to your account and tap the Smartwatch icon. In the Fitbit Wallet you can now search for the associated credit card you wish to change. You have the following options:

• The “Deactivate” option disables the card for usage
• The “Remove card” option deletes the card data in the app

The card data will then be deleted from the watch the next time you sync your Fitbit Ionic Smartwatch.

Please contact our customer service immediately at: +41 (0)44 439 40 20.

You can also deactivate your credit cards in the Fitbit Pay app via “Remove card” within your Fitbit Wallet.

Note: Deleting the card in your account does not mean that your actual credit card is blocked. Please contact our customer service in case of loss or theft.

Please contact our customer service immediately at: +41 (0)44 439 40 20.

In addition, you should delete the card from inside the Fitbit Pay app. You can do this via your Fitbit Wallet.