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What are SMS services?expand_more
SMS services provide you with the most important information regarding your credit card in the form of SMS texts sent to your mobile phone. This ensures that you are automatically informed by SMS when, for example, your credit card account has been debited or credited. You can also send an SMS asking how high your currently available credit limit is. Thanks to SMS services, you will always have the most important information about your credit card at hand, as it is available at all times.
Will I incur additional costs if I am abroad and have subscribed to SMS services or if I access the information myself when abroad?expand_more
SMS services cost the same at home and abroad. This does not include any costs from your telecommunications provider or roaming costs.
Are the SMS services subject to a charge?expand_more
Information that you retrieve yourself via SMS is free of charge. This does not include any costs from your telecommunications provider or roaming costs. All information services are included and free of charge in the Cembra App: cembra.ch/app
Will I receive an SMS once my payment has been made to the credit card account at Cembra?expand_more
Yes: If you have activated the "Abroad", "Cash", "Online" or "All inclusive" SMS service, you will receive an SMS once your payment has been booked at Cembra. The SMS will also inform you about the credit limit currently available to you.
Which SMS service will show the purchases I have made from Switzerland in online shops based abroad – the "Online" or "Abroad" SMS service?expand_more
You will be able to see these transactions using the "Online" SMS service.
I often make small payments using my credit card. Will I receive an SMS for each small payment?expand_more
In eService, you can set the minimum purchase amount from which you want to be informed.
Which SMS service can I activate to find out my remaining cash withdrawal limit?expand_more
You can see your remaining cash withdrawal limit via the "Cash" SMS service.
Will withdrawals made at ATMs abroad also be visible in the "Cash" SMS service?expand_more
Yes. You will receive an SMS about the withdrawn amount and information about the remaining cash withdrawal limit regardless of whether the ATM is at home or abroad.
