"Phishing" is where scammers use seemingly well-intentioned emails, SMS texts and websites in an effort to obtain confidential and personal data, e.g. credit card numbers or passwords. Cembra Money Bank will never send you an email asking you to disclose confidential information! Do not reply to any such requests.
- What do I do if I receive a suspicious email?
If you receive a suspicious email, please forward it immediately to Cembra Money Bank (antiphishing@cembra.ch) and delete it without replying to it.
- What do I have to do if I have revealed information about my credit card in this manner?
If you suspect that someone has access to your credit card details, please contact us immediately on the following number: +41 (0)44 439 40 20.
- What does Cembra Money Bank do to combat phishing?
Cembra Money Bank constantly monitors and combats potential phishing attacks and initiates countermeasures after their discovery so that the fraudulent website behind the link is taken down as quickly as possible and can no longer be accessed by customers.